1. General Policy

At SkyDreamix Tech Solutions, we strive to deliver high-quality services and ensure customer satisfaction. Due to the nature of digital services and custom projects, refunds and cancellations are subject to the conditions outlined below.

2. Service-Based Projects

• Before Project Start: If a project is canceled before any work has started, a full refund may be issued.
• After Project Start: Once work has begun, partial refunds may be considered based on work completed.
• Completed Projects: No refunds will be issued after project completion and delivery.

3. Digital Products

For downloadable or digital products (e.g., software, templates, graphics), refunds are generally not applicable once the product has been delivered.

4. Subscription Services

For recurring services (such as shared hosting, maintenance, or SEO), cancellations must be requested at least 7 days before the next billing cycle. Payments already processed are non-refundable.

5. Exceptions

Refunds may be considered in exceptional cases, such as duplicate payments or billing errors, upon verification by our accounts team.